Free advice on how to benefit from the Olympics
Monday, 1st August 2011.
Suffolk Chamber of Commerce is urging businesses in Haverhill to take up free advice on available training aimed at improving customer service skills in time for the London 2012 Games.
With one year to go until the London 2012 Olympic and Paralympic Games, the chamber wants to ensure that businesses in the county make the most of serving the projected 500,000 extra overseas visitors and hundreds of thousands of domestic visitors that are expected to visit the Games.
The economic impact of the Games in the UK means businesses are likely to benefit to the tune of some £66 million in extra revenue during the London 2012 Olympic and Paralympic Games.
The ‘On Our Marks – Suffolk Businesses 2012 Ready’ campaign is supported by partners including Choose Suffolk, Suffolk Chamber of Commerce, Suffolk County Council, district and borough councils and local colleges and training providers.
John Dugmore, chief executive of Suffolk Chamber of Commerce, said: “London 2012 is a once-in-a-generation opportunity for your business to benefit from the Olympic and Paralympic Games.
"People across Suffolk will be either visiting or watching the Games. Now more than ever is the time to start thinking about how you can use this historic event to help raise the profile of your business.
“Now is the time to up-skill your staff, ensure that your customer service is spot-on and take advantage of the advice that is available through the On Our Marks campaign.
"Visitors to Suffolk during the Games will not only be here in 2012. If we show them a good time, provide them with the best possible service they can find, then they will want to come back for many years to come.
"This is the ultimate legacy from London 2012 for businesses and I urge local companies to work together and grasp this opportunity with both hands.”
Last year, Steve Cram, MBE, middle-distance running champion and Olympic silver medallist, spoke at Suffolk’s tourism conference. He said: “Suffolk is in a competition with other regions for visitors and you need to be prepared.
"Whatever ideas you have, waste no time whatsoever. The London 2012 Olympic and Paralympic Games will be a once-in-a-lifetime opportunity, so take it, and use it well."
To find out more about customer service training in Suffolk visit: www.onourmarks2012.co.uk or telephone 01473 694818.
With one year to go until the London 2012 Olympic and Paralympic Games, the chamber wants to ensure that businesses in the county make the most of serving the projected 500,000 extra overseas visitors and hundreds of thousands of domestic visitors that are expected to visit the Games.
The economic impact of the Games in the UK means businesses are likely to benefit to the tune of some £66 million in extra revenue during the London 2012 Olympic and Paralympic Games.
The ‘On Our Marks – Suffolk Businesses 2012 Ready’ campaign is supported by partners including Choose Suffolk, Suffolk Chamber of Commerce, Suffolk County Council, district and borough councils and local colleges and training providers.
John Dugmore, chief executive of Suffolk Chamber of Commerce, said: “London 2012 is a once-in-a-generation opportunity for your business to benefit from the Olympic and Paralympic Games.
"People across Suffolk will be either visiting or watching the Games. Now more than ever is the time to start thinking about how you can use this historic event to help raise the profile of your business.
“Now is the time to up-skill your staff, ensure that your customer service is spot-on and take advantage of the advice that is available through the On Our Marks campaign.
"Visitors to Suffolk during the Games will not only be here in 2012. If we show them a good time, provide them with the best possible service they can find, then they will want to come back for many years to come.
"This is the ultimate legacy from London 2012 for businesses and I urge local companies to work together and grasp this opportunity with both hands.”
Last year, Steve Cram, MBE, middle-distance running champion and Olympic silver medallist, spoke at Suffolk’s tourism conference. He said: “Suffolk is in a competition with other regions for visitors and you need to be prepared.
"Whatever ideas you have, waste no time whatsoever. The London 2012 Olympic and Paralympic Games will be a once-in-a-lifetime opportunity, so take it, and use it well."
To find out more about customer service training in Suffolk visit: www.onourmarks2012.co.uk or telephone 01473 694818.
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